This week we learned about the front desk and housekeeping departments and how each is rapidly changing for the future. Many say the front desk will be eliminated for a new look of self-service and housekeeping will utilize more robotics.
For this discussion, let’s discuss how this will change the hotel industry – in your response include:
Describe your thoughts on the new changes of the design to self-service and set-up of the front desk and lobby.
Explain your thoughts on incorporating technology into the housekeeping department – share a technology you find interesting from either department.
Outline how this will impact the hotel industry regarding guest service.
Respond to a minimum of one original post by a classmate by Sunday, November 17, 2024 – 11:59 PM. You can ask a question, post a comment, or add a point to expand the discussion. Be honest, clear, and concise. Always use constructive language, even in criticism, to work toward the goal of positive progress – it must be more than a sentence – a small paragraph works!
Grading CriteriaPoints
Described thoughts on the new changes of the design to self-service and set-up of the front desk and lobby.
10
Explained thoughts on incorporating technology into the housekeeping department – share a technology you find interesting from either department.
10
Outlined how this will impact the hotel industry regarding guest service
10
Posted a minimum of one response to original posts – more than a sentence. Participated in the discussion by asking a question, providing a statement of clarification, providing a point of view with rationale, challenging a point of discussion, or making a relationship between one or more points of the discussion.20
Total50